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From:  NationwideService <cleancrdt@maxlaptop.com>
Subject:  Legally remove negative marks on your reports
Date:  Wed, 2 Nov 2005 15:01:19 EST

Dear Friends, If you cannot view the images in this message, enable images or visit here to see this newsletter.

Maryanne -

Thank you for shopping with us today. Our goal is provide fashionable and affordable women's clothing to you. We appreciate your patronage. If you have any customer feedback as how we might be able to better serve you, please call Customer Care at 1-810-477-4780. A copy of your order can be viewed below.

Order # 182560557

Product Description Product # Size Color Qty Price

Sequined slipdress 9RG8673 6 Regular Pewter 1 $59.00

Ribbed sweater skirt 9RK0793 M Regular Black 1 $19.00

Striped blouse 9R75674 6 Regular Black White 1 $19.00

Beaded cami 9RG4179 6 Regular Black 1 $39.00

Rhinestone-trim halter bra top 9RP8084 M Regular Black 1 $29.00

Newsboy cap 9R11184 One Size Regular English Rose 1 $19.00

Ruffle-trim clutch 9R10457 One Size One Size Rose Puff 1 $19.00

Merchandise Total: $203.00

Shipping & Handling: $12.95

Order Total: $215.95

Shipping Information:

Maryanne Gilbert

926 Boynton Canyon Rd.

Sedona, AZ 86336

http://www. .com/my/myorders/order_status.asp?cat_id=9

Return via SmartLabel� by Newgistics - Most Convenient.

Use the SmartLabel printed on the front of your Order Summary and drop your package in the mailbox, give it to your postal carrier or take it to the Post Office.

SmartLabel service is not available for heavy and oversized items, or for APO/FPO and U.S. possession shipments.

When using the Smart Label, you don't pay postage up front. The return shipping cost of $5.95 will be deducted from your merchandise credit or refund.

If a SmartLabel was not provided on the front of your Order Summary, please use the return label provided and follow the "Return on your own" instructions.

Return On Your Own

First...Retain the Order Summary portion of your invoice for your records.

Fill in the Return Reason Code (listed on the back of your invoice) on the Merchandise Return Form; enclose with the merchandise you're returning to ensure proper credit.

If you wish to exchange or order a new item, please use the order form provided on the back of your invoice. We will pay the shipping for the new item.

Then...

Affix the "Return On Your Own" label (from the back of your invoice) to your package with clear tape or glue and ship back to Newport News by USPS, UPS, or other service.

Please allow 14 days for us to receive and process your returned merchandise. We'll credit or refund the price of the merchandise including any taxes you were charged (excluding shipping and handling). Allow two billing cycles for your credit to appear on your credit card statement.

If you do not have your Merchandise Return Form, please indicate your Customer Number, Name, Address, Home Telephone Number and reason for returning the merchandise on a separate piece of paper and enclose it with the return merchandise. Also, please note whether you would like to simply return the item for credit or if you would rather exchange it for

another item.

Stacey -

Success! We have received your order placed on November 2, 2005. All items are expected to ship on Friday, Novembr 4, 2005 (except where items are backordered and estimated shipment dates are indicated). Any backorder items are shipped immediately, once they are in-stock. We apologize for the delay in those items.

Here is a copy of your purchases. We suggest that you print a copy of this e-mail as a receipt of your order. Please keep this receipt in case of any problems or for returns & exchanges.

Order Number: 29446903

Item Size Color Price Qty Total

52274 - Convertible Lace Bra 36B Peach $8.99 1 $8.99

66977 - Slingback Sandal 8 1/2 Tan $16.99 1 $16.99

21159 - Ombr� Halter Dress 6 Hot Pink $90.00 1 $90.00

05585 - Three Chain Rhinestone Necklace One Size Clear $24.00 1 $24.00

70219 - Cropped Sweater Medium Camel $46.00 1 $46.00

51126 - Tape On Strapless Bra B Nude $14.99 1 $14.99

52483 - NuBra� Ultralite Self Adhesive Cups B Nude $30.00 1 $30.00

Order Sub-Total: $230.97

S & H Fees: $11.95

Order Total: $242.92

Ship To:

Stacey Williamson

4127 Crowell Drive

Asheville, NC 28806

Bill To:

Name as it appears on Credit Card: Stacey E Williamson

Mastercard ****-2846 Exp **/**

Check the status of your Order: http://www. .com/account/tracking&order=29446903.asp

Returns & Exchanges

Instructions for Returning Merchandise

Include the completed Return Form found on the other side of your packing slip. For each item you are returning, indicate one of the reasons for return (listed below) in the Return Code field on the Return Form. Wrap item(s) securely in either our shipping container or one similar and tape closed.

Choose your return option:

SmartLabelTM - Your most convenient return option.

Attach the pre-paid, pre-addressed return label included with your order summary to your return package.

You pay nothing up front: The cost of return shipping ($6.50 for returns without shoes, $7.50 for returns with shoes) is deducted from your refund.

You don't have to wait in line: Just leave the package for your mail carrier or drop off at any U.S. mail location.

Need a new SmartLabel?

Go to the form below and complete the requested information to print your custom replacement SmartLabel. The new SmartLabel works just like the original.

Return on your own

Pay for shipping with a shipper/mailer of your choice. (For your protection, we recommend that you obtain a receipt from shipper/mailer and insure your package for the amount of its value.)

Send your return to the following address:

Returns Department

P.O. Box 2949

Phoenix, AZ 85062-2949

Confirmation Number: PBV8R9Q

Passenger Name (Adult): Kelli Hanks

Date of Ticket Purchase: 02 November 2005

Fare Amount: $362.29

Your Itinerary

Departure Flight Details:

Carrier Flight # Cabin & Class Departs From Time/Date Arrives To Time/Date Stops View Seats

Delta 622 Coach (T) MCO 9:25am 02 Dec 2005 ATL 10:53am 02 Dec 2005 0 Seat: 11A

Delta 408 Coach (T) ATL 11:34am 02 Dec 2005 DEN 1:02pm 02 Dec 2005 0 Seat: 8C

Return Flight Details:

Carrier Flight # Cabin & Class Departs From Time/Date Arrives To Time/Date Stops View Seats

Delta 3807 * Coach (T) DEN 12:45pm 11 Dec 2005 SLC 2:12pm 11 Dec 2005 0 Seat: 9D

Delta 1224 Coach (T) SLC 4:50pm 11 Dec 2005 MCO 10:58pm 11 Dec 2005 0 Seat: 18A

Price per passenger: $362.29 (USD)

Payment Method:

Mastercard ****-****-****-2846 Exp **/**

Passenger Information:

Name: Kelli Hanks

Address: 2265 Kingston Ct SE, Marietta, GA 30067

Contact Phone: (770) 626-5339

Fare Rules -

Reservations/Ticketing: Reservation REQ 14 DAYS before departure.

TKTG within 1 day AFTER reservations or atleast 14 days BEFORE departure, whichever is earlier.

Waitisting is not permitted at this time.

Transfers:

Online transfers permitted, which outbound transfer a maximum of 2, and inbound a maximum of 3.

Ticket Endorsement:

Original ticket is nonrefundable.

Changes to the original ticket can be made for additional fees. The change fee is 50.00 USD, and additional flight costs, where applicable.

To cancel your ticket, there is a 100.00 USD cancellation fee.

Baggage restrictions are as follows: Passengers are allowed up to 2 luggage items checked, per ticketed passenger, and 2 carry-on items per ticket passenger.

** REMEMBER: to bring photo identification. Persons without a valid driver's license, passport, or government-issued photo ID will not be allowed to travel.

Thank you for chooing to travel with us.

PRADA Army Green Backpack/Bag - $152.40

$154.90

$14.95 Nov-02 10:37

PRADA Backpack/Bag_BZ0003 Leather trim Purse - $149.35

$154.50

$17.50 Nov-02 10:36

PRADA Black Hobo Handbag & Wallet_Clutch~Purse/Bag - $159.35

$164.50

$14.50 Nov-02 10:32

LOT 6 DUST BAGS ARMANI PRADA ARCADIA ROWLEY LAMBERTSON - $9.99

$7.00 Nov-02 10:27

Prada White Buffalo Leather Hobo Shoulder Bag - $149.95

$9.99 Nov-02 10:27

RADA LEATHER MOON BAG! - $9.99

$14.00 Nov-02 10:07

Prada Backpack Messenger Bag Handbag v135 - $142.00

$145.00

$10.00 Nov-02 10:06

Prada 1m0510 Saffiano Leather Wallet Purse - $80.00

$83.00

$10.00 Nov-02 10:04

Prada 1m1037 Tessuto Nylon Wallet Purse - $80.00

$83.00

$10.00 Nov-02 10:04

Prada Handbag~NWT~ - $15.99

$9.00 Nov-02 09:26

Prada Backpack Purse - Black microfiber w/ Leather - $10.99

$11.50 Nov-02 09:24

Unique Prada Bag milk chocolate with beige leather trim - $ $10.00

Nov-02 09:16

PRADA MESSENGER LAPTOP BAG TOTE BACKPACK V158 - $169.00

$185.00

$15.00 Nov-02 09:15

PRADA MESSENGER SLING BAG BT0171 Backpack Tote - $154.99

$160.00

$15.00 Nov-02 09:08

PRADA BLACK TESSUTO SHOULDER TOTE BAG BR1042 - $139.99

$15.00 Nov-02 09:07

Prada bag - Natural color linen with beige leather trim - $0.01

$10.00 Nov-02 09:06

PRADA Rare Large Leather Orange Tote Bag - $799.00

Calculate Nov-02 09:01

Miu Miu by Prada Purse Handbag - $10.00

Not specified Nov-02 08:41

Prada Large City Bag -Dust Bag-Coin Purse-Strap - $29.99

RADA Hobo Tessuto Handbag Bag MV519 - $65.00 $65.00

$8.00 Nov-02 08:32

Beautiful 2005 Prada shoulder bag - Black - $44.99

See description Nov-02 08:13

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Kim -

Good afternoon! Thanks for the updated list. Good sized group. Should be be fun & interesting with good group dynamics. I am looking forward to having Gina assist with the training. I know the collaborative efforts will result in better-prepared, better-trainined employees.

Thanks and have a good day.

Regards,

Joanne Baxter

----- Original Message -----

From: Kimberly Wainwright [kwainwright @aol.com]

To: "Joanne Baxter" [jbaxter @yahoo.com]

Sent: Tuesday, November 1, 2005 9:27 AM

Subject: Employee Training & Orientation

Joanne -

Good morning! Here is the list of employees who will be in the November 7 - 10, 2005 training and orientation class.

1. Sharon Allridge

2. Joy Bera

3. Lorraine Berryhill

4. Jean Christiansen

5. Maughan Guymon

6. Betty Hatch

7. Debbie Hatt

8. Bill Howell

9. Michele Kelley

10. Renee Maxfield

11. Penny Nichols

12. Yvonne Olsen

13. Delia Paletta

14. Jim Pierce

15. Joyce Powell

16. Debra Riche

17. Chris Rowley

18. Marilyn Vogrinec

All of these new hires have been given directions and information regarding orientation (including location, dress codes, and necessary materials to bring). As a reminder, Gina will be assisting you with training & orientation. So, you will want to coordinate with her before next Monday.

Have a good day. Let me know if you have any questions or need anything else.

Sincerely,

Kimberly Wainwright

Senior Human Resources Coordinator

TM: